Thank you for choosing Syporla and joining us in preserving the cleanliness and warmth of your home.

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Last Updated: January 16, 2026

Company Name: Suizhou Jingyu Trading Co., Ltd.

Address: No. 101, Group 7, Dongcheng Wenfeng Tower Community, Zengdu District, Suizhou City, Hubei Province, China

Authorized Director: Huang Fang

Social Credit Code: 91421302MAG1HXNF9M

Email: service@syporla.com

Phone: 19224688973

Thank you for choosing Syporla home cleaning products! To ensure the safety of your payments and provide a smooth shopping experience, we have compiled the following detailed payment policy, covering payment methods, tax information, and other key details for your reference.

1. Supported Payment Methods

To meet the various payment needs of our customers, we offer multiple secure and convenient payment methods. You can freely choose your preferred option at checkout:

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All payment channels use encrypted security technology to protect your personal payment information, ensuring a safe and reliable payment process. If you encounter issues such as delays or payment failures, please try switching payment methods or contact customer service for assistance.

2. Tax Information

  1. Domestic Taxes: The prices displayed on the product pages already include the relevant sales tax for the United States. You do not need to pay any additional domestic taxes at checkout, providing a “one-click payment with no hidden fees” experience.
  2. Customs Duties: Our shipping services are currently only available within the United States. Customs duties are subject to the local customs policies. If your order incurs customs duties due to local customs regulations, you will be responsible for covering the related fees. We recommend consulting your local customs department before placing an order to understand the detailed customs policies and avoid any unnecessary issues.

3. Payment Confirmation and Order Activation

  1. Order Confirmation: After you submit your order, the system will automatically verify the order details (including product information, shipping address, payment method, etc.). Please ensure the accuracy of your information to avoid any issues with order processing.
  2. Conditions for Activation: The order will only be activated once you complete the payment and the payment is successfully received. If the payment status does not show "Payment Successful" after a long time, please do not submit the order again. Instead, contact customer service to verify the payment status.
  3. Order Cancellation: If you wish to cancel your order after payment, you must submit the cancellation request before the order status changes to “Shipped.” For orders that have been paid but not shipped, once the cancellation is confirmed, we will verify it within 1-3 business days and issue a full refund to your original payment method.

4. Shipping and Delivery Information

Once the order is confirmed, we will process it according to the scheduled timeline: dispatch within 3-5 business days, and you will receive the product within 7-10 business days (shipping to remote areas may take slightly longer). After the shipment is dispatched, you will receive an email with the tracking number to monitor the progress of your package in real-time.

5. Contact and Inquiries

If you have any questions regarding the payment process, payment methods, or tax-related matters, feel free to contact our customer service team through the following methods:

Customer Service Email: service@syporla.com
Customer Service Hours: Monday to Friday, 9:00 AM - 6:00 PM (UTC+8:00)

We will respond to your inquiries promptly during working hours and work to resolve any issues to ensure a smooth shopping experience.

Syporla is committed to providing a “safe, convenient, and transparent” payment service, ensuring that every customer can shop with confidence and enjoy a seamless payment process. Thank you for your understanding and support!